BPM(Bussiness Process Management):
Business Process is a collection of interrelated tasks, which accomplish a particular goal for organization. There are three types of business processes:
Business Process is a collection of interrelated tasks, which accomplish a particular goal for organization. There are three types of business processes:
1. Management processes: These are processes that govern the operations of a system. Typical management processes include "Corporate Governance" and "Strategic Management".
2. Operational processes: These are the processes that constitute the core business and create the primary value stream. Typical operational processes are Purchasing, Manufacturing, Marketing, and Sales.
3. Supporting processes: These are the processes to support the core processes.
Examples include Accounting, Recruitment, Technical support.
A business process can be decomposed into several sub-processes, which have their own attributes, but also contribute to achieving the goal of the super-process. The analysis of business processes typically includes the mapping of processes and sub-processes down to activity level. Activity is the smallest level of individual work that can be done in an organization.
Business Processes are designed to add value for the customer and should not include unnecessary activities. The outcome of a well designed business process is increased effectiveness (value for the customer) and increased efficiency (less costs for the company).
2. Operational processes: These are the processes that constitute the core business and create the primary value stream. Typical operational processes are Purchasing, Manufacturing, Marketing, and Sales.
3. Supporting processes: These are the processes to support the core processes.
Examples include Accounting, Recruitment, Technical support.
A business process can be decomposed into several sub-processes, which have their own attributes, but also contribute to achieving the goal of the super-process. The analysis of business processes typically includes the mapping of processes and sub-processes down to activity level. Activity is the smallest level of individual work that can be done in an organization.
Business Processes are designed to add value for the customer and should not include unnecessary activities. The outcome of a well designed business process is increased effectiveness (value for the customer) and increased efficiency (less costs for the company).
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